Holiday Inn - Salem, an IHG Hotel

When I first arrived I spoke with John, he was very polite and helped me find some where to get food even at 11pm. He was very informative with the location of my room and very patient with me. I had a great experience with this hotel and I hope to recommend this location for future visits.

My reservation contained two complimentary breakfasts. We paid for the third breakfast. Both the service and food were good. The room was clean and comfortable.

everything was clean and great in the room. the lobby had had an incident that left a bad smell but the staff were responding quickly to resolve it. we were disappointed that the pool was being renovated and didn’t know that until we arrived.

The rooms in general it wasn't too cramped and the pool was pretty good.

The dinner restaurant was amazing. For the first time at a hotel we received a breakfast coupon and could order breakfast off the menu and either eat downstairs or pick it up and bring it back to the room. The facilities were easy to navigate and unload luggage with access straight to the elevator. My husband and I were very impressed by this hotel. I also was impressed by their hours of amenities. Early breakfast times for early risers.